Buying an R8 @ Heartland Holden. NEVER!!!

[wiggah]

I'll say it again:

The real skill in selling is to qualify someone without them knowing it.

This doesn't mean that you ignore people. You qualify EVERYONE and spend time with those that can buy.

You have some serious skills if you can qualify everyone without a copy of their financial details!

I bet the salesman in this instance had no inkling whatsoever that the person(s) buying the car also has a lambo and an M5

[muttaburra]

The problem is that you can NEVER be 100% sure if the buyer is the real deal or not.

I always treated a customer the same, whether they had come to spend 1 dollar or 1000.

The one that will always linger in my mind is this middle aged man who looked like he needed to be donated a meal coming in, just casually chatting, figured im not too busy, so ill pass some time.

Ended up being the biggest sale I had ever done.

Secondly, things change. Average Joe who is only dreaming of A GTS could tomorrow win lotto, or get a huge promotion at work, and suddenly wants one for real, and remembers how nice he was treated even as a dreamer.

Dimissing those you arnt sure about can always bite you in the ass.

they should write that in a sale manual some where cause most of the cock smokers think you are tyre kicking


toyota tville did it 2 me. toyota advertised a super keen price on 05 model hilux's in local rag on saturday. went in monday to see them. they said nar all sold, but we can get you a 06 model. then gave me a quote on a full price 1. went home got the missus to ring other toyota dealers. turns out the local dealer in ayr (85ks away) had just read about the deal in the paper and rang the missus back about 20mins later and said there were only 3 in the holding yard. he then rang me and i asked if he had 1 i could take for a quick spin, he said that he didnt have1 but could get 1 for me to drive. turns out he borowed a car from a client so i could test drive it. the ute even goes there for a service which is today, so the missus is going to test drive a new v6 rav, if they got 1.

[edo]

I'll say it again:

The real skill in selling is to qualify someone without them knowing it.

This doesn't mean that you ignore people. You qualify EVERYONE and spend time with those that can buy.

Fill me in on how you do this...Ive been caught out when leasing a shop.

Bloke walks into my office, short dude, tubby, needs a shave...shorts & T shirt...& a pair of thongs. He introduces himself "G'day, Im Butch" (I immediately thought, of course you are...but I didnt say it). I shake his hand & introduce myself & ask what I can do for him. He says he wants 500sq.m on Bourke st Mall...now at this I almost dismissed him (that sort of space is $1mill + a year rent), really close to just saying no, cant help.
Anyway, I asked what he did...he said he owned a company called Jetty Surf (who are Austs biggest surfwear retailer...& pretty much have a licence to print money). I completely changed my attitude & invited him into my office (the above exchange was in reception...thats how seriously I was taking him). I pulled out some plans, did some numbers wrote some stuff on a scrap of paper & in a couple of hourse we had a deal for 10 years...
I'll never do it again...

A mate walked into Porsche down here in Melb when the 993 was current...he was in shorts & a t shirt...his hair was still wet from the beach, yet the salesman knew somehow that the homeless dude who just walked in could afford a new Porsche. He had just sold his share in his business for $34mill...retired at 35...went & bought a house for a couple of mill in the morning, then went for a swim at the beach before dropping in to buy his new car. So somehow the bloke at Porsche was onto it.

[SPDRCR]

Edo has given a couple of good examples. You need to engage the customer in conversation that gives you the information you need. People will give up information much easier in general conversation than if you hit them 20 questions.

[floody]

Think he means he'll never dismiss someone because of their clobber ever again.

[TJ]

x 2 floody

[Grunt]

judging books by covers... you know how it is.

part of me thinks half the guys that are super well off that i know deliberately dress down for fun and for the reaction.

[MartyHusseinXF]

Edo has given a couple of good examples. You need to engage the customer in conversation that gives you the information you need. People will give up information much easier in general conversation than if you hit them 20 questions.

Or you could just treat them like humans regardless of if they are willing to tell you their personal details..

[Uwish]

did you buy a black r8?

cause if you didnt your a fag

Yes, With 20" GTS rims, tint and Mats.
Almost got the GTS but we couldn't agree on price.

[SPDRCR]

Or you could just treat them like humans regardless of if they are willing to tell you their personal details..

As a salesman, it's all part of the job. If you can't deal with it you need to find another career.

[wiggah]

this is car salesmen we're talking about.. don't tell me they're flat out 6am-6pm 7 days a week with work to do.

[Q]

this is car salesmen we're talking about.. don't tell me they're flat out 6am-6pm 7 days a week with work to do.

*ahem*

[wiggah]

hahaha.. i should have said 'run of the mill car salesman'..

.. and we know your history

[260BC]

Q is not a mere salesman, has to be a consulting executive at least

[millsi]

they should write that in a sale manual some where cause most of the cock smokers think you are tyre kicking


toyota tville did it 2 me. toyota advertised a super keen price on 05 model hilux's in local rag on saturday. went in monday to see them. they said nar all sold, but we can get you a 06 model. then gave me a quote on a full price 1. went home got the missus to ring other toyota dealers. turns out the local dealer in ayr (85ks away) had just read about the deal in the paper and rang the missus back about 20mins later and said there were only 3 in the holding yard. he then rang me and i asked if he had 1 i could take for a quick spin, he said that he didnt have1 but could get 1 for me to drive. turns out he borowed a car from a client so i could test drive it. the ute even goes there for a service which is today, so the missus is going to test drive a new v6 rav, if they got 1.

yeah toyota tville are a bunch of tools. lucky for me i know a guy in spares so i dont get the usual "just put whatever" mark up on it for parts.